Frequently Asked Questions

Product Information

What is Hygraph AI?

Hygraph AI is an agentic content platform developed by Hygraph, designed to augment content teams with AI agents. These agents help automate, orchestrate, and govern content operations, setting the stage for autonomous content workflows. Hygraph AI offers features such as transforming unstructured inputs into structured content, automating repetitive tasks, orchestrating workflows, and enforcing content governance rules. (Source)

Who is behind Hygraph AI?

Hygraph AI is developed by the Hygraph AI Lab team, which includes Dr. Mario Lenz (Chief Product & Technology Officer), Daniel Winter (Chief Innovation Officer), and Dino Omanovic (Staff Engineer). (Source)

Features & Capabilities

What features does Hygraph AI offer?

Hygraph AI provides several AI-powered features to streamline content operations:

(Source)

How do AI agents in Hygraph AI help content teams?

AI agents in Hygraph AI augment everyday content operations by:

These capabilities help shorten the content lifecycle and accelerate time-to-value. (Source)

Does Hygraph AI support integrations with other tools?

Yes, Hygraph supports a wide range of integrations, including hosting and deployment (Netlify, Vercel), eCommerce (BigCommerce, commercetools, Shopify), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. (Source)

Does Hygraph AI provide an API?

Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. (Source)

Where can I find technical documentation for Hygraph AI?

You can access comprehensive technical documentation for Hygraph at https://hygraph.com/docs. This documentation covers everything you need to know about building and deploying projects with Hygraph. (Source)

Use Cases & Benefits

What are the main use cases for Hygraph AI?

Hygraph AI is being developed for use cases such as:

(Source)

Who can benefit from using Hygraph AI?

Hygraph AI is designed for content teams, developers, editors, and organizations seeking to automate and optimize their content operations. It is especially beneficial for businesses aiming to shorten content lifecycles, reduce manual work, and improve collaboration across teams and tools. (Source)

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for users. (Source)

What security features does Hygraph offer?

Hygraph provides robust security features including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. (Source)

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For the most up-to-date details, visit the Hygraph pricing page. (Source)

Support & Implementation

How easy is it to get started with Hygraph AI?

Getting started with Hygraph is straightforward. Users can sign up for a free-forever account and access resources such as documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. (Source, Case Study)

What support and training does Hygraph provide?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. (Source)

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (such as reliance on developers for content updates, outdated tech stacks, and clunky user experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, and scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, and cache problems). (Source)

How does Hygraph solve these pain points?

Hygraph provides an intuitive interface for non-technical users, modernizes legacy tech stacks with a GraphQL-native, API-first architecture, ensures consistent branding across regions, and streamlines workflows to reduce costs and speed up time-to-market. It also simplifies development, streamlines query management, and resolves cache and integration challenges. (Source)

Are there specific KPIs or metrics associated with Hygraph's solutions?

Yes, KPIs include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. (Source)

Customer Success & Proof

Can you share some customer success stories with Hygraph?

Yes, for example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. (Source)

Which industries use Hygraph?

Hygraph is used across industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. (Source)

Who are some of Hygraph's customers?

Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. (Source)

Performance & Technical Requirements

How does Hygraph optimize content delivery performance?

Hygraph emphasizes optimized content delivery performance, which improves user experience, engagement, and search engine rankings. Rapid content distribution and responsiveness help reduce bounce rates and increase conversions. (Source)

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AI Labs

Meet your Agentic Content Platform

Hygraph AI agents augment content teams today and set the stage for autonomous content operations tomorrow. Speak with our engineers. Get early access.

Our point of view

How AI Agents speed up your Content Work

AI agents can augment your every day content operations to shorten your entire content lifecycle and time-to-value. Here's how:

  • Transform unstructured inputs into structured content
  • Automate repetitive workloads for creating variants
  • Orchestrate workflows across teams and tools
  • Govern and enforce rules set by content teams

Explore the use cases

What we’re already building in the Hygraph AI Lab

We’re not just imagining the future — we’re building it. Here’s a look at the AI use cases we’re developing with customers today

Developer Copilot

Describe your content model in natural language. AI improves your model, updates the schema, and writes GraphQL queries automtically.

Editor Copilot

Let editors manage structured content assisted by AI: create entries, enrich them with fields like SEO, validate against schema rules, and more

Intelligent Content Import

Upload PDFs, Word files, or websites and let AI turn them into clean, structured entries—no manual formatting, no copy-paste.

Conversational Engine

Navigate your content and schema faster, and get smart, context-aware suggestions from AI, all through a chat interface

Workflow Copilot

Use AI to drive publishing, approvals, and handovers at scale, reducing manual work to the rare exceptions.

Hygraph Anywhere

Check status, trigger workflows, or receive reminders in tools like Slack, AI brings the CMS to you, not the other way around.

livestream series

Inside the Machine Room

Agents Take Over – Why Orchestration Still Belongs to CMS with Dr. Mario Lenz [Aug 6th]

Image

Meet the Hygraph AI Lab Team

Avatar image for Dr. Mario Lenz

Dr. Mario Lenz

Chief Product & Technology Officer, Hygraph
Avatar image for Daniel Winter

Daniel Winter

Chief Innovation Officer
Avatar image for Dino Omanovic

Dino Omanovic

Staff Engineer
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